Effective Date: Jan 1st 2019

At Art by Sylwia, your privacy matters. This Privacy Policy explains how your information is collected, used, and protected when you purchase Original Artwork, Prints, Commissions, or join the Art Mail Club or Art for the Soul Painting Club.

Information We Collect

When you interact with this website or make a purchase, we may collect information that you provide to us:

Personal Information: name, email address, shipping/billing address
Payment Information: processed securely through third-party providers (we do not store your payment details)
Order Details: products purchased, subscriptions, commissions
Communication Information: messages, emails, or inquiries you send

How Your Information Is Used

Your information is used to:

Process and fulfill orders (originals, prints, commissions)
Deliver subscription products (Art Mail Club & Painting Club)
Communicate about your order, account, or updates
Send occasional emails (if you opt in) about new art, offerings, or inspiration
Improve the website and customer experience

Subscriptions (Art Mail Club & Art for the Soul Painting Club)

When you join a subscription:

Your information is used to manage recurring billing and deliveries
You may receive emails related to your membership, including updates and content access
You may cancel at any time according to the terms provided at checkout

Sharing Your Information

Your information is never sold.

We only share information with trusted third parties when necessary to operate the business, such as:

Payment processors (e.g., checkout platforms)
Shipping carriers (to deliver your orders)
Email service providers

These providers only use your information to perform their services.

Cookies & Website Data

This website may use cookies or similar technologies to:

Improve browsing experience
Understand website traffic and usage
Support marketing efforts (such as ads). You can adjust your browser settings to disable cookies if you prefer.
This website may use tracking tools such as the Meta Pixel or similar technologies to improve advertising and reach relevant audiences

Email Communication

If you opt in to receive emails:

You may receive updates, offers, or inspiration related to Art by Sylwia
You can unsubscribe at any time using the link in any email

Data Protection

Reasonable steps are taken to protect your information. However, no method of transmission over the internet is 100% secure.

Your Rights

You may request to:

Access or update your personal information
Ask for your data to be deleted
Unsubscribe from communications

To do so, contact: hello@artbysylwia.com

Changes to This Policy

This policy may be updated from time to time. Updates will be posted on this page with a revised effective date.

Contact

If you have any questions about this Privacy Policy, please contact:

Art by Sylwia
Email: hello@artbysylwia.com

Last updated: April 6th, 2026